incident-management

Terremark fire does not effect availability

Posted in availability, data-center-fire, high-availability, incident-management, terremark on May 5th, 2010 by FrankM – Comments Off

Terremark experiences a fire and manages to maintain data center service for its customers. …

… “The incident happened at about 12:30 a.m. Friday in a basement electrical room in Data Center B, the second of the two operational facilities at the NAP of the Capital Region. ” …

Via Data Center Knowledge: Terremark Fire

Data Center: NAP of the Capital Region’s headquarters building will be home to Terremark’s newest, state-of-the-art Network Operations Center (NOC) and conference rooms featuring advanced audiovisual and teleconferencing equipment to connect Terremark employees and customers worldwide. The building, which will also house the company’s on-campus staff, is equipped with fully redundant backup systems for power and cooling infrastructure. 

Terremark delivers government and enterprise customers a comprehensive suite of managed solutions including managed hosting, colocation, disaster recovery, security, data storage and cloud computing services.  
 

Automated Data Center Workflows

Posted in automation, data-center, incident-management, lifecycle, microsoft, opalis, process-automation, run-book-automation, virtual-machines on December 14th, 2009 by FrankM – Comments Off

With Microsoft acquisition of Opalis, expect automation to become a strong capability of System Center. …

… “Prepackaged workflows and automation expertise for the common tasks in managing a datacenter. Examples include Run Book Automation, virtual machine lifecycle management, and incident ticket management. ” …

Via Microsoft Technet: System Center